Outstanding!
My bachelorette weekend at Villa Akama with 9 of my friends was the best time! This villa had everything we needed, was extremely clean, and felt so authentic! The service began before we even arrived. Al1, our pre-arrival concierge, was incredibly helpful and responsive to all my questions, making the planning seamless, including setting up our airport shuttle. Upon arrival, we were greeted by our wonderful on-site concierge, Mariana. She was an absolute gem—so sweet, attentive, and helpful throughout our entire stay. She helped us with anything we needed and called shuttles for us anytime we needed one! In fact, every member of the staff we interacted with was awesome. They truly prioritize guest comfort; when we had an issue with the hot water in the main bathroom, they were quick to fix it. The check-in experience was the perfect start to our celebration: fresh margaritas, chips and salsa, and a complimentary 5-minute welcome massage!